Privacy Policy

(This policy is effective as of 2024-01-01)

  • Introduction
  • Who are we
  • Additional Terms and Policies
  • hmooz account
  • Data we collect about you?
  • How we use your personal data
  • How we share your personal data
  • International Transfers
  • Data Retention
  • Data Security
  • Cancellation and Termination
  • The legal basis for processing personal data
  • Data and Communication Controllers
  • Your legal rights
  • Changes to the Privacy Policy

Introduction


This privacy notice provides information on how we collect and process your personal data when you visit our website or mobile applications. It sets out what we do with your personal data and how we keep it secure and explains the rights you have in relation to your personal data.
Subscribing to the Services through the Website or Application requires acceptance of the following terms(General terms and conditions) / (Privacy Policy) .
The services offered under these General Terms and Conditions include many products, features and tools that help you build and manage your own e-commerce business.
Any new features or tools which are added to the current Service shall also be subject to the same Terms.
The Company has the right to update and change the General Terms and Conditions by posting updates and changes on its website or application, and it is advised to visit the page from time to time to see any updates that may apply to you.
You must read and agree to all of the General Terms and Conditions and Privacy Policy before becoming an official user of.
Summaries are provided in plain language for clarity. Please read our General Terms and Conditions to get the full picture of your legal requirements. By using one of its services, you agree to these terms.

Who are we


hmooz today is the undisputed largest site in the Moroccan market. The site is the first real estate portal in Morocco that seeks to revolutionize real estate trade, to regulate and support the dynamics that this sector suffers from.
This website and/or mobile application is operated by a member of the hmooz group of companies, the ultimate holding company being Ouriga. Information about our affiliates can be found on our website.ouriga.com

Additional Terms and Policies


To the extent any additional terms and policies conflict with this "Privacy Policy", the additional terms and policies will prevail.

hmooz account


E-mail / phone number It is the primary way to create an account.
You can use your email address or phone number as a primary means of communication with us or with potential clients as you wish
You must register to use and benefit from the Service by writing your full name as it appears on official documents, your current address, telephone number, email address, date of birth correct and any required information as indicated and requested in the registration form.
The beneficiary of the service is the contracting party (account holder) and subject to the General Terms of Use, he is the only person authorized to manage any other account we can make available to him for him
If you are signing up for the Service on behalf of an Employer, then the Employer is the account holder, and you are authorized by him, and the Terms hereby apply to him.
You can view the rest of the conditions for creating an account and benefiting from services via a link (General terms and conditions)

Data we collect about you?


Personal data means any information that can be used to directly or indirectly identify a specific individual.
We collect your personal data in order to provide tailored products and services and to analyze and continually improve our products and services. We may collect, use, store and transfer various types of personal data for the purposes of marketing and personal data improvement.
hmooz also uses digital marketing from Google to propose targeted offers of specific products and services to our customers.
You provide us with your personal data when you register and process your personal data on our website and mobile platforms.
The personal data we collect includes the following:

1 Information you provide to us
We receive and store information you provide to us including identity data, contact data, biometric data, delivery address and financial data. These types of personal data may include the following


2 Information we collect/create or obtain automatically from third parties
We automatically collect and store certain types of information relating to your use of the hmooz marketplace including information about your searches, views, downloads and purchases. In addition, we may receive information about you from third parties including our carriers; payment service providers; merchants/brands; and advertising service providers.
These types of personal data may relate to your device (such as a PC, tablet, or other mobile device), your use of our websites and apps (as well as some third-party websites with which we partner), and/or your personal data. Preferences, interests, or geographic location. Examples of these types of information include:


We strive to provide you with choices regarding the personal data you provide to us, and where required by law, if you would like your personal data to be used by hmooz to provide you with a personalized experience/advertising and targeted content, you may indicate this through the relevant check boxes found on the registration form. or by answering the question(s) submitted by the hmooz representatives.

How we use your personal data


We use your personal data to operate, provide, develop, and improve the products and services we offer, including the following:

How we share your personal data


We may need to share your personal data with third parties for the following purposes
Selling products and services: In order to provide products and services purchased on our marketplace from third parties, we may be required to provide your personal data to such third parties.
Working with third party service providers: We may engage third parties to perform certain functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service.
Business transfers: As we continue to develop our business, we may sell or buy other businesses or services. In such transactions, customer information may be transferred with other business assets
Fraud and abuse detection: We release account data and other personal data to other companies and organizations in order to protect against fraud, reduce credit risk, and to comply with applicable law.
When we share your personal data with third parties, we
Requiring them to consent to the use of your data in accordance with our Privacy Policy and in accordance with applicable law
You only allow them to process your personal data for specified purposes and in accordance with our instructions. We do not allow these third party service providers to use your personal data for their own purposes.

International Transfers


We may transfer your personal data to locations in another country, if this is permitted by applicable laws in your location. There are risks inherent in such transfers.

Data Retention


We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary for the purposes set out in this privacy notice. Your personal data may be kept in an identifiable form only for as long
1- We maintain an ongoing relationship with you. This will enable us to improve your experience with us and ensure that you receive communications from us
2- Your personal data is necessary in connection with the purposes set out in this privacy notice and we have a valid legal basis
3- An applicable limitation period (i.e. any period during which a person may bring legal action against us)
4- We will actively review personal data that we hold and securely delete it, or in some cases make it anonymised, when there is no longer a legal, business or consumer need to keep it

Data Security


We have put in place security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties whose work you need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Cancellation and Termination


If you decide that you no longer wish to benefit from this personalization, you may opt out or adjust your preferences at any time by closing your account.
You can close your account in one of the following ways and follow the instructions
1- By sending an email hmooz-xyz@gmail.com
2- or via the following link (delete account)
Once your account is closed
1- If the request is confirmed, the user's account will be deleted with all his personal data and information permanently and within 30 days.
2- Users will not be able to recover any data or information after deleting the account
3- You will stop providing services to the user and he will not be able to access his account after that.
4- The user is not entitled to recover any costs, unless otherwise specified in the terms of use.
5- Any balance due to the Company as a result of your use of the Services up to the date of such termination shall immediately become due for payment in full, and the Website Services to the User shall be immediately suspended.
If the expiry date of the service is reached and there is no fee that the user has not paid, the final invoice will be sent via email. After the bill is paid in full, the user will not be charged.
reserves the right to modify or terminate the user's services or account for any reason, at any time and without notice.
Fraud: The Company has the right to suspend or terminate your account if it suspects that you have engaged in embezzlement activity in connection with the services provided to its clients or any of its clients, and initiate any other legal action if necessary.

The legal basis for processing personal data


We will only process your personal data when we have a legal basis to do so. The legal basis depends on the purposes for which we have collected and used your personal data. In almost every case, the legal basis will be one of the following:
Consent : For example, if you provide your consent to receive certain marketing materials from us. You can withdraw your consent at any time, including by clicking on the 'unsubscribe' link at the bottom of any marketing email we send to you.
Our legitimate business interests : when it is necessary for us to understand our customers, promote our services and operate effectively, provided in each case this is done in a legitimate manner that does not unduly affect your privacy and other rights.
Performance of a Contract with You : This also applies when we need to take steps before entering into a contract with you. For example, where you purchased a product from us and we need to use your contact details and payment information in order to process your order and dispatch the product to you.
Compliance with Law : Where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation.

Data and Communication Controllers


If you have any questions or concerns about hmooz's Privacy Notice or are looking for more information about how we process your personal data, or would like to exercise your legal rights in relation to your personal data, please contact our Data Privacy Officer by email at hmooz - xyz@gmail.com.
We will investigate any complaints regarding the way we manage personal data and ensure that we respond to all substantiated complaints within the specified timelines.

Your legal rights


It is important that the personal data we hold about you is accurate and current. Please let us know if your personal data changes during your relationship with us
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, rectify or erase your personal data, to object to or restrict the processing of your personal data, and the right to request the transfer of your personal data to a third party Third, unsubscribe from our emails and newsletters.
When you wish to permanently delete your data from our website and other apps, you can choose the option to delete your account.
We can refuse to accept your request if it is unreasonable or if you fail to provide additional information necessary to confirm your identity.

Changes to the Privacy Policy


We may update our Privacy Policy from time to time. Thus, you are advised to check this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page
You can find this privacy policy in several languages
The Arabic language is the approved language in the agreement on the privacy policy, terms and other policies.
In the event of a conflict or unintentional error in the translation, the Arabic language shall prevail over the rest of the languages.
(English)
(العربية)
(Français)